Clear answers before your first conversation.

Create a free account, add your business details, then choose an offer. A free setup offer opens a workspace for preparation. Live AI replies require a paid offer and the relevant channel connections.

No. Registration and business setup do not ask for payment details. If you select a paid monthly offer, checkout is handled by Stripe.

Yes. You can open the read-only demo from the home page. A free setup workspace also lets you add your own services and knowledge before enabling live replies.

Businesses can connect WhatsApp, Instagram and business email, and can send website or other enquiries through the REST API. Each channel needs its own account credentials and configuration.

Yes. The inbox shows conversations as they arrive. Your team can take over, reply and return a thread to AI handling when appropriate.

NEmployee gathers the details for an appointment, viewing or quote request. Your team checks availability and confirms the arrangement.

By default, one 30-minute appointment request holds each time slot. A business can change the interval and simultaneous capacity in Calendar. Requested appointments hold capacity until cancelled or completed.

Add each branch in Calendar and set its own capacity or interval if needed. Availability is checked per location. When the customer has not selected a branch, the assistant asks which location they prefer before recording a timed request.

NEmployee uses a small set of relevant identity and context clues. If it cannot safely establish a match, it asks for more information rather than revealing a private earlier conversation.

Yes. Add services, prices you have approved, opening hours, FAQs, booking policies and other practical facts in your workspace. The platform administrator manages underlying model and platform prompts.

It is designed for reception and qualification tasks. It should hand clinical questions and risky or uncertain matters to a qualified person, rather than diagnose or give unsafe instructions.

A business can enable optional follow-ups after roughly 24 hours and three days. They are sent only to leads marked as opted in, and stop after a reply, opt-out or human takeover. The business remains responsible for its marketing permissions.

Authorised users of the connected business can use their workspace. Platform administrators have management access needed to operate and support the service. See our privacy notice for more detail.

Email contact@nesdzo.co.uk. If you are a customer of a business using NEmployee, that business is usually the best first contact for a question about your enquiry.